Canllaw Hygyrchedd – Accessibility Guide
Croeso – Welcome
As a holiday caravan park we aim to make everyone’s stay as enjoyable as possible and are committed to providing suitable access for all our customers, whatever their individual needs.
This accessibility guide is for Rosehill Caravan Park and there is a separate accessibility guide for Redford Caravan Park.
Our aim is to accurately describe our facilities and services, to give you confidence to have the most appropriate accommodation for your specific requirements.
Our accommodation and our sites are seeking to become members of The Visit Wales Approved Scheme.
We understand that many people have different access needs from those with hearing and visual impairments to wheelchair users, to those with mobility problems and push chair users, to those with non-visible impairments such as dementia and mental health illnesses.
We are always looking at ways to make to make small adjustments to our parks to improve each individual guest’s experience. If you have any suggestions during your stay with us, please pop into reception or call us to let us know.
Diolch Yn Fawr – Many Thanks
Portfield Gate, Haverfordwest, Pembrokeshire, SA62 3LU
Datganiad Mynediad – Access Statement
Gwybodaeth – Information
It is important to us that the information we set out is clear, accurate, honest and available. Our Websites are www.rosehillcaravanpark.co.uk and www.redfordcaravanpark.co.uk and include details about directions to our caravan parks. In addition, all information is available at our reception office located at the entrance of Rosehill Caravan Park, open from Wednesdays to Sundays and all bank holidays, 9.30am – 4.00pm.
Rosehill is situated on the main 311 bus route between Haverfordwest via Portfield Gate to Broadhaven with three buses running during daytime hours. The nearest train station is at Haverfordwest.
Rosehill Caravan Park has clear signage at the entrance and there is level access onto our caravan park from the road. The reception area and games room are to the left on entering the park and there are a couple of speed humps to ensure safe speeds on site.
Parking is one car per caravan or if visiting you can park directly outside reception but please do not park in front of the private cottages. All facilities are clearly signposted including opening hours as necessary.
The caravan park is on level ground suitable for ease of access.
The Park has automatic timed lighting which comes on to ensure the Park is well lit after dark. All relevant information, events and news are published on the Website.
The park is very dog friendly with doggy poop bags available at reception. There is also information on our website about dog friendly beaches and dog friendly pubs and restaurants in Pembrokeshire.
We also provide a children’s Play Park and a laundrette.
Gwasanaeth – Service
It is a top priority for us to ensure a warm welcome is given to each and every customer. Our staff are always willing to help, whether working in reception or on the grounds. If you need to know anything or need something, please do not hesitate to ask us and we will do our absolute best to help you.
Our Parks are family-owned businesses, so we understand the importance of family and friends time on holidays. We run events throughout the season and are always happy to support our customers if they want us to help them organise something.
Our grounds are managed by our team of grounds people to keep them looking smart throughout the season. and drainage system.
We welcome feedback from our guests as this helps us to ensure that we are continuously improving our offering.
Cyfleusterau – Facilities at Redford Caravan Park are available to Rosehill Customers – Just ask at reception for a code.
Redford Park indoor/outdoor pool – with its retractable roof – is open every day from 10.00am – 5.00pm and until 7.00pm on Saturdays and Bank Holidays.
There are 2 outdoor play areas for the little ones and an adventure park for the older children. There is also a fairy garden and a doggy play park as well as a games room, a laundrette and an essentials only shop.
We have recently completely refurbished our tourer toilet and shower blocks.
There is information available on our website and from reception about places to go for the day out.
There is seating available at various places around the park.
Skips, recycling points and bins are provided for appropriate waste disposal on Rosehill Caravan Park.
A telephone number is provided for guests in the case of an emergency.